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| ISLAND
VENTURES |
Booking
Conditions |
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| 1.
Booking confirmation: |
| Written
confirmation will be made
upon receipt of the booking
form and appropriate deposit.
Telephone bookings should
also be confirmed in writing. |
| 2.
Balance of payments: |
| Unless
otherwise stated, this will
be required eight weeks
before the commencement
of the Tour. |
| 3.
Client cancellations: |
Any
cancellation must be made
in writing and becomes effective
from the date of receipt.
Cancellations made 56 days
or more before the commencement
of the Tour will involve
loss of deposit. Thereafter
the following scale of charges
will be levied: |
| 29-55
days |
75
% of holiday price |
| 0-28
days |
100
% of holiday price |
| 4.
Holiday Insurance: |
| To
comply with EU law, clients
must be adequately insured
when booking a package holiday.
Insurance is available through
"WildWings" Tel:
0117 965 8333, unless you
already have a policy, proof
of which must be provided
at the time of booking.
A copy of the policy is
available upon request. |
| 5.
Party size: |
| The
minimum number of persons
required for the Tour to
operate will normally be
eight. If the number is
not attained the client
will be informed in writing
eight weeks before the start
of the Tour. |
| 6.
Financial Security: |
For
flights within Britain's
Island Tours and all European/long-haul
Tours, these will be arranged
and bonded through
"WildWings" [ATOL
number 5429], for which
we act as agents. A contract
will exist between you and
the ATOL holder and you
will receive a confirmation
invoice from them. All other
arrangements offered are
provided by us under a separate
contract from the flight
arrangements and will be
separately invoiced. These
monies will be kept in a
special bank account and
only withdrawn after completion
of the Tour. |
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| 7. Hotel
Accommodation: |
| Wherever
possible we endeavour to
use very good quality hotel
accommodation. This will
inevitably vary somewhat
in standard dependant upon
the particular location.
Single rooms are sometimes
available on a Tour. Where
a single room supplement
is levied, this will be
indicated alongside the
Tour Price. |
| 8. Tour
Cancellation: |
Should
a Tour be cancelled because
the number of persons who
have actually booked is
less than the minimum number
required, you will be informed
within eight weeks of the
departure date and a full
refund of deposits paid
will be made. Alternatively
you may wish to book another
Tour from the brochure. |
| 9. Flora
and Fauna: |
| For
each Tour we have outlined
a list of the various birds,
flowers, mammals and cetaceans,
a very high percentage of
which should be seen. The
list is however, only a
guide. Inevitably some species
listed will not be observed,
whilst others not mentioned
will be seen. |
| 10. Complaints: |
| Should
you have a complaint please
bring the matter to your
leader's attention immediately,
when hopefully the complaint
will be immediately rectified.
Should this not be satisfactorily
resolved, then the complaint
should be put in writing
within 28 days of completion
of the Tour. The laws of
England shall govern this
Agreement and the English
courts shall have jurisdiction
over any dispute arising
out of it. |
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| 2 Kendal Meadow,
Chestfield, Whitstable, Kent CT5 3PZ |
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